General Complaint - Before You Get Started
If your issue relates to a builder or tradesperson, please complete the
Home Building Complaint form. Have you lodged a claim with a Tribunal or a Court regarding this matter?
Please Select
Yes
No
Next
General Complaint - Complaint Details
Please enter a valid amount value
Total Attachment Size exceeds 10MB
General Complaint - Business/ Trader Details
Phone numbers must have exactly 10 digits without any special characters or spaces.
Please enter a valid numeric postcode.
Suburb names can only have letters and spaces.
Please enter a valid state code (ACT, NSW, NT, QLD, SA, TAS, VIC or WA)
Please enter a valid numeric postcode.
Suburb names can only have letters and spaces.
General Complaint - Your Details
Title
Select Title
Mr
Mrs
Miss
Ms
Dr
First Name (required)
Family Name (required)
Please select two forms of contact you prefer
To enable us to better assist you, we need the following information (answers to all these questions are required):
Which age group are you in? (required)
Select age group
<18
18-24
25-34
35-44
45-54
55-64
>64
Prefer not to answer
Are you of Aboriginal or Torres Strait Islander origin? (required)
Select ethnicity
No
Yes, Aboriginal
Yes, Torres Strait Islander
Yes, both Aboriginal & Torres Strait Islander
Prefer not to answer
Do you have a disability or additional support needs? (required)
Select disability
Yes
No
Prefer not to answer
Do you speak English as a second language? (required)
Select second language
Yes
No
Prefer not to answer
Are you a carer/advocate making a complaint on behalf of someone else? (required)
Select carer
Yes
No
Prefer not to answer
Was the product or service you are complaining about purchased through funding under the National Disability Insurance Scheme (NDIS) or My Aged Care program? (required)
Select funding
Not Applicable
My Aged Care
NDIS
Names can only have letters and spaces.
Suburb names can only have letters and spaces.
Please enter a valid state code (ACT, NSW, NT, QLD, SA, TAS, VIC or WA)
Phone numbers must have exactly 10 digits without any special characters or spaces.
Please enter a valid numeric postcode.
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